Privacy Policy

Wheaton Valet Cleaners LLC ("we," "us," or "our") operates wheatonvaletcleaners.com and related service pages including Debonair Cleaners and Rockville Valet Cleaners. This policy explains what information we collect, how we use it, and your choices.

Information we collect

We collect information you provide directly, including:

• Name, address, phone number, and email when you schedule pickup or contact us
• Payment details, processed by our payment provider — we do not store card numbers on our servers
• Garment intake notes and service history used to complete your order
• Website usage data (pages visited, referring site, device type) via standard server logs

How we use your information

• To schedule pickups and deliveries and communicate order status
• To process payment for services rendered
• To respond to questions, feedback, or service issues
• To send occasional service-related messages (pickup reminders, membership renewals)
• To improve our service and the website experience

We do not sell or rent your personal information to third parties for marketing purposes.

Third-party services

We use a small number of third-party providers to operate the business: a payment processor for card transactions, a hosting provider for the website, and standard email/SMS services for customer communication. Each provider accesses only the information necessary to deliver its function.

Cookies

We use minimal cookies needed for basic website functionality. We do not use third-party advertising cookies or cross-site tracking. You can disable cookies in your browser settings; some site features may not work as expected.

Data retention

We keep customer records for as long as you are an active customer and for a reasonable period afterward for tax, accounting, and warranty purposes. You may request deletion of your personal data by contacting us (subject to legal retention requirements).

Your rights

You can request to:

• Access the personal information we have about you
• Correct inaccurate information
• Delete your information (where legally permitted)
• Opt out of non-essential communications

To exercise any of these rights, call us at (301) 949-8318 or email the address below.

Children

Our services are not directed to children under 13 and we do not knowingly collect their information.

Changes

We may update this policy occasionally. Material changes will be posted here with a revised "Last updated" date.

Contact

Wheaton Valet Cleaners LLC
11447 Georgia Ave, Silver Spring, MD 20902
Phone: (301) 949-8318

Or text “Delivery” to (301) 458-0414 for instant scheduling